Ghannam Clinic

FREQUENTLY ASKED QUESTIONS

Ghannam Clinic was established in 1997 with main guide of helping patients and community to achieve better health and guide them through the sick time. a Panel Clinic for the Department of Immigration and Border Protection for Australia and New Zealand (DIBP) and the only accredited clinic in doing medical examination for Immigration, Refugees and Citizenship Canada (IRCC) in Jeddah, Saudi Arabia

  • Why do I have to come twice for the medical exam?
  • If I have my menstruation or post-delivery bleeding, can I still proceed with the medical exam?
  • Do I have to pay again if I will be required to do additional tests due to abnormal results or according to the immigration offices guidelines?
  • Can I have copies of my test results?
  • Are you an e-Medical enabled panel clinic?
  • When can Upfront clients receive the Information Sheet with the UMI Barcode?
  • I learned that I am not required to do the medical examination and I already did everything or part of the medical exam, can I request for a refund?
  • During my initial appointment, do I have to be fasting?
Why do I have to come twice for the medical exam?
You can have all the test and physical exam in one (1) day.
If I have my menstruation or post-delivery bleeding, can I still proceed with the medical exam?

Yes, you can have urine test and medical exam even if you are menstruating.

Do I have to pay again if I will be required to do additional tests due to abnormal results or according to the immigration offices guidelines?

Yes

Can I have copies of my test results?

Yes, you can have a copy of your laboratory test result once requested, but as well automatically it will be sent to your email with your confirmation of sending your file.
If you need your chest X-ray CD, you can obtain it from radiology department. Also, you can ask them to send it to your email at the radiology department for the report.

Are you an e-Medical enabled panel clinic?

Yes

When can Upfront clients receive the Information Sheet with the UMI Barcode?

We will send through email, 7 working days after the physical exam is completed.

I learned that I am not required to do the medical examination and I already did everything or part of the medical exam, can I request for a refund?

No money/fee refund after the service is provided

During my initial appointment, do I have to be fasting?

No


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